Privacy Policy

1. Introduction

Welcome to Recrio India ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (collectively, the "Platform").

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

• Name, email address, and phone number
• Profile information (age, gender, location)
• Payment information (processed securely through our payment gateway)
• Booking and transaction history
• Communications with us or other users

2.2 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Location data (with your permission)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process bookings and payments
• Send you confirmations, updates, and notifications
• Communicate with you about promotions and offers (with your consent)
• Provide customer support
• Detect and prevent fraud or security issues
• Comply with legal obligations
• Analyze usage patterns and improve user experience

4. Information Sharing and Disclosure

We may share your information with:

• Venue Owners: When you book a venue, we share necessary information with the venue owner
• Payment Processors: To process your payments securely
• Service Providers: Third-party companies that help us operate our Platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the internet is 100% secure. We use industry-standard encryption for payment information and regularly update our security practices.

6. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Update or correct your information
• Delete your account and associated data
• Opt-out of marketing communications
• Withdraw consent for data processing
• Request a copy of your data

To exercise these rights, please contact us at harsh.work3239@gmail.com

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking and transaction data may be retained for accounting and legal purposes for up to 7 years.

8. Children's Privacy

Our Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings, but disabling them may affect Platform functionality.

10. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our Platform and updating the "Last updated" date. Your continued use of the Platform after changes constitutes acceptance.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

13. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat.